Messages not working, endless loop, giftcard not working, says its redeemed but I have not used it

Rob11862
Level 1
Southend-on-Sea, United Kingdom

Messages not working, endless loop, giftcard not working, says its redeemed but I have not used it

I sent a comment on the messages and shared some screenshots, then the case was closed without any discussion. When I click on 'Contact us' at the very bottom, I go back to the closed message, what is going on?. Can someone from AirBnB please contact me?

 

Please add a new topic at the bottom for website/customer details, not sure what to click.

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