Potential Scam **

Lisa7403
Level 1
Plymouth, NH

Potential Scam **

We are new to Airbnb. Since we opened up a few months ago we have had three requests ** requesting to rent our entire Inn for several months. The guests are new to Airbnb, no review and no photos. The first one was flagged by Airbnb as a scam and the person was removed from the platform. The second one I tried to engage in dialogue and they never responded and now the third person is asking for videos of the Inn. This person just joined Airbnb this month and has no reviews. A bit of background - our very first guest came ** and stayed at our Inn for one night (we are in rural NH), and they trashed the place. Vomited on the bedding, the walls, ruined the dining table and left the house wide open - doors and windows- with the heat on. We did get some reimbursement, but you can imagine why I am skeptical of people who don't engage in conversations or have previous reviews. Anyway, I'm wondering if anyone else is fielding request ** for longer stays. 

 

**[Generalizing Content removed in line with the Community Center Guidelines]

8 Replies 8
Emiel1
Level 10
Leeuwarden, The Netherlands

Maybe read this recent post also:

https://community.withairbnb.com/t5/Welcome-guests/Accepting-new-travelers/td-p/1714307

 

Always ask such guests a lot of questions. I myself do accept guests for "long term stay" only when showing very good communication upfront , having some good reviews and their ID verified

Sudsrung0
Level 10
Rawai, Thailand

@Lisa7403 

 

The scammers target new host, from time to time we also get people wanting to do business off the platform, You should never do you have no cover.

As far as I know Chinese are not allowed to leave the country we used to get many Chinese here in Phuket none this year. 

We also dont do one night stays having 2 or 3 nights minimum cuts out a lot of problems, Phuket is a party island,

In our experience people dont use airbnb for long term stays, You can also set the maximum days you accept, mine I have it set to 30 days maybe it cuts out them inquiries.

 

Huma0
Level 10
London, United Kingdom

@Lisa7403 

 

People DO use Airbnb for long term stays. It depends where you are and what you are offering. I currently have a Chinese girl staying with me for a very long stay and she is not the first. But, I am renting out individual rooms and wanting to rent an entire inn for months seems a bit odd.

 

The thing is not whether it's a long term stay or the person is Chinese. It's about looking out for red flags, which it does sound like you are doing already. Some of the common ones are:

 

1. Wanting to do a viewing/requesting a video/additional photos with no reason 

2. Wanting to communicate or pay off platform

3. Lack of information, i.e. no proper message of introduction with details about the people staying, purpose of stay etc. and no valid questions that people would ask prior to a long term stay.

 

I had an enquiry the other day, which consisted only of a request to do a viewing. I explained why that was not possible. Then the person asked me to send them photos of the room, which is extremely odd as there are several photos of the room on the listing, including the main photo. I told them to look at the listing. The next thing they are asking to book for two people when the room is clearly advertised as just for one. I have no idea if it was a scam or this person was just stupid, but I politely told them to go away.

I've had this one happen a few times. It always seems fishy, but I can't tell if the etiquette is a Western vs Chinese thing...

 

3. Lack of information, i.e. no proper message of introduction with details about the people staying, purpose of stay etc. and no valid questions that people would ask prior to a long term stay.

 

In addition, no pictures on the profile, no history, no reviews, etc. --Tim 

Gillian166
Level 10
Hay Valley, Australia

@Lisa7403  your instincts are good, these are scams. they target new hosts. 

usually I don't get to see where guests are from, or anything beyond a first name (which sometimes changes, or is just a letter). ABB keeps on limiting our ability to vett guests, and lately I am not keen on taking any 0* newbies unless they have a good conversation with me first. 

José-Luis89
Level 2
Lambaré, Paraguay

I had the same experience just today. A guest wanted to make a reservation of my cabin for 15 days, which is odd for a rural place like this.

There was no proper name, just a letter "r" and no picture. The message was originally in Chinese but his phone number was from the UK.

 

Airbnb removed the user after a couple of hours .

 

Yulieth3
Level 1
Miami, FL

I got a request  for. 2 months and willing to pay with a lump sum 

they wanted to pay 3 days before the stay

when I mentioned that I needed the full amount and non refundable and that I live next to the house and keep full surveillance on it the answered

ohh

 

so I rather to keep it vacant than with a bad tenant  

Greenfield1
Level 1
San Diego, CA

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 Feeling like it’s a scam as well.