Airbnb using wrong cover photo

[Nicole2796]

Hi Fellow Airbnb hosts,

I recently checked my listing online (in the traveller mode) and found that my cover photo does not match the one I have selected to use on my listing. This is new, I check my listing often to see where it is in the search list. I have tried changing it to the cover photo I want in my account but it's not working. Does anyone have any suggestions on how to fix this? 

Thanks,

Nicole

[Joelle43 · Accepted solution]

Hello @Nicole2796 

You are in the new room category and for some unknown reason the algorithm has allocated another photo as your cover photo.  You are not the only one this has happened to but there is a solution!

Read the link below of an earlier conversation on the CC and you'll find your answer there:

https://community.withairbnb.com/t5/Ask-about-your-listing/Cover-Photo-I-have-chosen-is-not-being-us...

All the best

Joëlle

[Aoshima-Northside0]

Hi there, 

The same thing has happened to me a few times as we’re also new hosts. 
a quick fix for me was to delete the photo that Airbnb changed it to, and then re-add that photo later.