@Joyce580 While contacting them, give them point by point data about the episodes you referenced, including the harm caused to your property and the robbery that happened. Incorporate any proof or documentation you have, like photos, receipts, or correspondence with the visitors.
Make sense of your interests in regards to the prompt suspension of your record in spite of having obviously expressed the presence of cameras for security purposes. Demand a brief reaction and a goal to the issues you have experienced.
On the off chance that you have proactively reached client care and are anticipating a reaction, you can consider circling back to them to ask about the situation with your case and solicitation a report on the goal cycle.
Make sure to stay cool and pleasant in your correspondence, as it can assist with working with a more productive exchange and a faster goal to your interests.