Unable to change my listings availability window

Lisa5916
Level 2
White Bear Lake, MN

Unable to change my listings availability window

I am trying to extend the availability window on my listing.  It is currently only set to 3 months.  When I click on Edit and then the down arrow, there are no other menu options.  I can't change it.  I have tried this on several browsers with the same results.

 

Can someone help with this?

10 Replies 10
Emiel1
Level 10
Leeuwarden, The Netherlands

@Lisa5916 

I tested it on one of my listings and as you can see on the screenshot below there was no problem (using the website airbnb.com with browser FireFox):

 

Emiel1_0-1614809293985.png

 

:

Lisa5916
Level 2
White Bear Lake, MN

Emiel1 - Thank you so much for your response.  I am still unable to change my availability window.  I even tried it on another computer to see if it was an extension or something getting in the way.  It would be great if an AirBnb employee could respond as to what might be the problem.  Is it possible that another setting somewhere on my listing is causing this restriction?

Emiel1
Level 10
Leeuwarden, The Netherlands

@Lisa5916 

You can make dates after the 3 months booking window manually available in the calender.

I remember i did this a while ago for one of my listings and it was not reset the next day to the 3 months limit. I can not recall which other setting could prevent making the change to the booking window. You mentioned the drop down menu does not show up, so seems something technical on your side.

If you are rather technical you could start the "browser console" and look for errors when clicking on the menu. BTW you can click in the whole field, so not only the arrow, to have the menu appear.

Otherwise contact Airbnb itself , as this is the community.

 

 

 

Hans645
Level 2
Wollongong, Australia

How do you get to change the calendar

availabilty window?

 

Emiel1
Level 10
Leeuwarden, The Netherlands

@Hans645 

It is an option in menu "Pricing and availibilty", section "Calender availibility"

Hans645
Level 2
Wollongong, Australia

I have tried this, but under "Calendar Availability" there are only non-editable items

Emiel1
Level 10
Leeuwarden, The Netherlands

@Hans645 

 

Screen (at website) should look like this (with "edit" options to click on for editing):

 

Emiel1_0-1637540625435.png

 

Hans645
Level 2
Wollongong, Australia

There are no "edit" options under "Calendar availability" at all, which is why I am so frustrated

Hans645
Level 2
Wollongong, Australia

Hans645_0-1637541160927.png

 

Sarah977
Level 10
Sayulita, Mexico

@Hans645  Go to your monthly calendar page. At the top are your booking settings. That's where you edit them. What you are looking at is the dashboard that simply shows what your settings currently are.