Ask about your listing

Hi everyone, Welcome to the New to hosting board and I hope you’ve been finding lots of useful information, insights and advice from our community. One of the amazing things about this space is that those starting out on their Hosting journey can get a...

I have learned that Airbnb (customer experience?) support staff believe it's okay to: access our account without our permission,change settings in our account without our permission,access our account and change settings in our account without notifying... Latest reply by KandT0

Hi All, I had this unhappy experience recently. Pending verification wasted booking from other guests at the same time.Host and Guest gained nothing from this situation. Please do something that easy for both of us. Other functions are good i admit. Latest reply by Alison4

I just listed property in fairly small town adjacent to Plymouth MA, a popular vacation site, and want to have listing come up when someone searches for places in Plymouth. Can that be done, and, if so, how? Latest reply by Natalia27

I am a host trying for business status and that requires response rate of 90%. Until a recent booking, that I will describe, my response rate was 89%. This week I received a booking inquiry and replied within 5 hours. Questions back and forth and then I...

A host wants to know if a place is getting viewed as much as one expects _depending_ on the place and time. In other words, i should be able to see the average # of daily views of all places (or hopefully similar places) in say chicago in march, or san ... Latest reply by Clare0

I have an Airbnb unit at my house, and a friend has asked me to manage a listing (or 2) for her. I don't know if I need to create separate listings for her, or if I can add hers to my listings. If I can add to my listings, how do I set it up so that t... Latest reply by Maryam-Al-Fakheer0

How to change the location of my apartment that is misleading to the guests? My apartment is located in Managua, Nicaragua and the ad offers Bologna Italy. Without cancelling my account? Latest reply by Dave-and-Deb0

How do I add a secondary contact phone number to my listing? Latest reply by Raymond-and-Elaine0

Hello, I just accepted a reservation for the summer and 10 minutes later realised that Airbnb had filled in all future dates with my low-season rate. I changed the reservation with the new rate and sent a very apologetic message to the guest explaining ... Latest reply by Margaret0

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