This, in part, is an Airbnb message that I just received from a potential 'guest'. I have removed the guest's name and location to avoid the public humiliation that they are actually due.
Hello! My name is <First Name> <Last Name> I’m a teacher in <State>. My family is flying out tomorrow to Orlando. The resort that we were staying at is offering me is offering me a full refund if I want to cancel. Our other resorts house does not have a private pool. We are checking into our options. We will be staying two weeks and possibly more if there is a quarantine. Is there anyway we can get it a better deal on the price? Please let us know ASAP so that we can plan accordingly. Thank you, <First Name> <Last Name>
This was within less than an hour after I reduced my price over 60% to try to recoup some of my losses. No, entitled guest, I will not offer you a better deal and since I have already fortunately turned off Instant Booking, I will not be accepting your reservation under any circumstances.
The 'resort that you were staying at' is not offering you a full refund; Airbnb is offering you a full refund of money that host is rightfully entitled to. I know some other host right now will take your offer because we all have to eat, but I won't be a willing participant in shafting a host who in good faith allowed you to reserve their home months ago and now will receive $0 from you (when you are scheduled to arrive tomorrow) so that you can upgrade to a nicer home with a private pool for less money.