Hello Lisa, as you reminded in your message, I also think that the communication with the guest is the best way to get a feedback after the stay. And it is what I have done always with my clients.
Unfortunately, at the end of the vacation most of the travellers come to their normal lives and some of them consider the evaluation as a waste of time, especially if they had a good experience. Sad but true, the human beings complain if something is wrong, but rarely express their satisfaction or felicitate someone's doing a good job. Next time, before leaving a feedback I will wait until the guests have already written their comments
Bonjour Lisa, comme vous l'avez rappelé dans votre message, je pense également que la communication avec le client est le meilleur moyen d'obtenir un retour après le séjour. Et c'est ce que j'ai toujours fait avec mes clients.
Malheureusement, à la fin des vacances, la plupart des voyageurs reprennent leur vie normale et certains d'entre eux considèrent l'évaluation comme une perte de temps, surtout s'ils ont eu une bonne expérience. Triste mais vrai, les êtres humains se plaignent si quelque chose ne va pas, mais expriment rarement leur satisfaction ou félicitent quelqu'un qui fait du bon travail. La prochaine fois, avant de laisser un commentaire, j'attendrai que les invités aient déjà écrit leurs commentaires
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Proudly in love with the Cote d'Azur, I offer Friendly Hospitality services
starting from 3 nights of stay during the low season. My apartment is based in Saint Raphael, Cote d'Azur - France.
Large studio fully equipped, kitchenette fitted with cooking tools, stove,
oven, dishwasher and washing machine. One king size bed, one single bed
with high quality mattresses + sofa bed.
Stunning front view of the sea from the large balcony, just few minutes
from the beach.
