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Account hacked

‎02-05-2022 08:28 AM
Sandra4876
Level 1
‎02-05-2022 08:28 AM

Account hacked

Dear community,

 

I am seeking help.

my account has been account a different payout account has been added.

i have contacted Airbnb several Times.

their answer is the different account was added from a trusted device which surely didn’t. 
Airbnb is not refunding and I have lost over 5k

please heeelp!!!

‎02-05-2022 08:28 AM
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1 Reply 1
‎03-05-2022 03:08 PM
Sybe
Former Community Manager
Former Community Manager
Terneuzen, Netherlands
‎03-05-2022 03:08 PM

Hi @Sandra4876 , I'm so sorry to hear about this. I'm sending this over to the team right away.

 

They'll be in touch with you and if I get any updates in the meantime I'll let you know ASAP. Please do let us know how you get on, and hopefully we can get this sorted quickly for you!

-----

 

Please follow the Community Guidelines // Volg de communityrichtlijnen

‎03-05-2022 03:08 PM
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