I am just wondering what could possibly happen to have caused this...
We got this message this morning just a week before check-in. Has anyone else experienced this? I hope it does not happen often.
Unfortunately, we’ve received quality assurance information regarding this guest and we’re no longer able to support them as a member of our Airbnb community. Your calendar should now be open for the affected dates.
We’ve also reached out to Sarah Gruizinga to let them know this is no longer an active reservation. We’ve refunded them in full and they are aware that we’ve let you know about this cancellation.
Please know that Airbnb would never attempt to act in a manner that would compromise you as a host, and situations like these are very rare. We truly apologize for any inconvenience this may have caused.