Angelofbassoon

Berta1006
Level 1
Budapest, Hungary

Angelofbassoon

I must cancelled a hosting, because I broken my ankle. Is it affect my hosting method?

1 Reply 1
Kate867
Level 10
Canterbury, United Kingdom

@Berta1006   You need to let us know if it as a ‘home share’ or whole home, and if you clean yourself?  In the first instance, you should contact Airbnb customer services, tell them of the problem and the likely impact it may have on your guests and see if they can help with a penalty free cancellation under the exceptional circumstances policy.