Annoying guest

Daniel9339
Level 2
Berlin, Germany

Annoying guest

I have the typical situatio  of having an annoying entitled guests in my house with whom I did feel good about. Not feel good about is literally, because I wake up in the morning and I don't feel fine. Talking does not help. I accepted the reservation by misevaluation. I asked them nicely before with a made-up excuse to try to cancel but they did not want to. 

 

I just want them out, because I loose my time on being silently angry on them. And I have other stuff to do. 

 

I can't find the exact cause of it. But their presence in the house as a consumer in a hotel is super annoying. And my listing is about home sharing in which I expect guest to be happy in saying hello to me. I talked to them politely about this philosophy, they noded but nothing changed.  It feels like having them doing whatever they want ignoring me and my airbnb demands.

 

Well in a certain sense this is a subtle way of breaking my house rules. But I don't think airbnb will allow me to cancel based only on that.  And I think in general airbnb follows a customer oriented policy, which me as a host I am not interested to make it as a job, but rather to keep things informal.  I have no idea what shall i text my guest to let them no actually that if I am not happy with this kind of treatment I don't have a problem to cancel. I don't want to make it sound like a threat or warning. 

3 Replies 3

@Daniel9339 The House Rules that currently appear on your listing are just the tickbox ones: No Smoking, No Parties, No Pets. This doesn't sound like a rule-breaking situation, unless the guests are subtly throwing cigar parties with their hidden Labrador.

 

It's very normal with home-sharing that sometimes you get guests that you just don't click with - even after carefully vetting them in the correspondence. And considering how intimate the space is in a Berlin apartment (I know something about this, of course), it is viscerally stressful when people you don't like are occupying that space. That's why it's very important to set a maximum stay which reflects the longest amount of time you're willing to live with annoying people.

 

But tolerating these guests' quirks is literally your job. It's great when people greet you like friends every day even though they're paying to stay with you, but the guests don't actually owe you social comfort because, to quote Don Draper, that's what the money's for.

 

If there are just a few days left in this stay, you're best off not poisoning it with gestures that only make the annoying guests feel unwelcome. But if it's a long term stay, and these people are basically flatmates, you might have to drop the subtlety and tell them that this living situation just isn't working out; in that case, you give them a reasonable notice period to find somewhere else to say and send a Booking Change Request advancing the checkout date. Then immediately lower your maximum stay. 

Kate867
Level 10
Canterbury, United Kingdom

@Daniel9339   If I understand you correctly, your guest is not actually breaking any house rules but is simply not communicating with you other than when they actually need to?  Some guests simply want privacy or they may have other issues which mean that they are not comfortable communicating with anyone they are not close to.  Home share hosting can be difficult because you are actually sharing your space with a ‘stranger’ who you have not been able to get to know over a period of time and sometimes due to different personalities it simply does not work.  Your guest presumably does not want to cancel and leave because he/she does not see an issue.   This being the case I don’t see that talking or messaging him with your ‘discomfort’ will make much difference.

 

 It is your home and of course you can cancel the reservation but if you do this without valid reason then the remaining days will be blocked, your stats will be affected and you will incur other penalties such as a fine.

 

Helen744
Level 10
Victoria, Australia

@Daniel9339 It looks like you have hosted many many people before so ....why are these people different . Really this is a question for yourself . Maybe you have become used to certain ways of behaving with guests habitually. Maybe you are the one that has changed and it is a more formal politeness that is upsetting you ? You say these people are ignoring you as a host . Maybe that is not really the case or maybe it is but in that case just exert your rights a little more openly. If you share a television or kitchen , talk about it , who does what ,when usually, and if you are used to sharing, meals and buying food together Then let them know, if you expect them to wash dishes every night ,let them know. This is more like a student share , I suspect. Go about your day to day business  but keep to yourself otherwise. They may be plotting against you but I doubt it . It is probably the lack of bad behaviour that is rattling you.I am sure they do not dislike you as much as you dislike them or they would have gone. Ask them where they were before they came to your house. When they met . How long they have been together ? etcetera. Some people are just a little odd .They probably think you are a great host, stop worrying. H