I have snoozed my listing and decided to cancel all upcoming reservations that remain. The message from Airbnb said penalty free cancellations, so I did the first one by myself. However, it sits in my review collection as a host cancellation and counts towards the cancellation number for getting delisted or whatever. So I rang support for them to cancel the rest, but he couldn't. Now it is escalated to a supervisor. I thought the message was clear, global free host and guest cancellations from 14th March? Waiting to hear from them, or any of you in same situation .