Complaint against airbnb

[Nathan1887]

What’s the process for filing a complaint against Airbnb customer service staff? Surely there is a mechanism for this. 

[Anonymous]

In one quick google search I was able to find the email address for Airbnb's Director of Customer Service. You'll have to use your best judgment to determine whether there is a genuinely pressing and unique concern that needs to be brought to a supervisor's attention, or you're just feeling unhappy and want someone to hear you.