Hi everybody,A family booked our vacation house(3 floors) fo...
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Hi everybody,A family booked our vacation house(3 floors) for two days. When they arrived the first day, they started to comp...
Latest reply
I am thrilled to welcome our newly assessed Superhosts to the Community Center 🌟.
I really hope you've had an amazing journey as a host and thank you for all you do to provide an exceptional experience for your guests.
As we celebrate your achievements and Superhost status, remember that our global community is here to support you through both your successes and challenges. Whether you’re seeking advice, sharing tips, or recounting your hosting experiences, you’re in the perfect place!
Through this wonderful community, you’ll have the chance to connect with experienced hosts and Superhosts from around the world 🌍.
You can explore our communities in 7 languages: English, French, Italian, Spanish, Portuguese, German, and Dutch by clicking on the globe icon at the top-right corner of the community page.
We'd love to learn from your experiences and hear what strategies do you have in place, to ensure a memorable stay for guests? Do you have any advice for aspiring hosts or Superhosts? What makes you most happy about hosting?
We'd love to hear it all!
Once again, many congratulations to all of you 🎉 🎊
Best wishes,
Bhumika
Yay! What a wonderful email to receive Superhost status!
I only started my hosting journey this year of January.
As a long time (+20 years!) frequent visitor of Bali I’ve collected so much travel hacks, tips and recommendations I new exactly how I wanted to run my airbnb villa.
I spent a few weeks turning the villa into a home away from home by:
- Creating warm and welcoming message templates including Welcome, Tips for Villa use, a thank you on exit message and one for feedback
- Created a Welcome Guest Book, with tips for staying safe, tipping etiquette, money exchange, recommendations for restaurants, cafes, bars and massage
- Additional in-house services including laundry, private chef, in-house massages
- Organising private tours
- Providing complimentary celebratory services (birthday guests receive surprise balloons, massage voucher and small cake)
- Almost 24/7 service messaging
- adding pool toys, games and books
love to hear any other tips that can help me improve!!
Hi @Bec3694 , welcome to the community center and congratulations on your Superhost status 😍
It sounds like you've really put a lot of thought and care into creating an exceptional experience for your guests. I love the personal touches and complimentary services—that's such a nice way to go above and beyond! How do you usually manage the costing?
Would you like to visit our 👉[GAME] What amenities do you provide at your property?👈to see if you've scored a BINGO? 😉
I am happy and pleased to be a super host. I take pride in making my guests comfortable in their space. Interacting with all my guests is important to be sure they have everything they need. I want them to feel “At Home” while they stay here. I’ve had a few repeated quests and that makes me happy. I feel like they have become not only guests but friends now. Thankyou again.
Lyn from Grande Prairie, Alberta, Canada
Hi @Lynda438 , welcome to the community center and many congratulations on starting your Superhost journey! 🌻 I saw your wonderful comment on the big welcome thread and have moved it over to this new thread for our new Superhosts 😍
It's so heartwarming to read how much you care about guests and aim to create a welcoming and home-like environment. It must be such a rewarding feeling to have repeat guests and exciting to find friendships through hosting—that's a testament to the great experience you provide.
Do you have any specific ways you keep in touch with your repeat guests between stays?
I don’t communicate between stays. I just welcome them back when they leave. I love talking so communicating with my guest while they are here is easy. (At least for me).
@Lynda438 , that's definitely a great idea to ensure guests are comfortable and enjoy their privacy!
Do you often provide discounts to your repeat guests?
I don’t but I will consider that
Do keep us posted how you progress with it if you happen to try it out! @Lynda438
By the way, how is the fall season treating you in Grand Prairie? Have you managed to see beautiful fall colors? 😍🍁
raining a bit today. Fall colors are beautiful. Love the smell of a fall rain
@Lynda438 Do you recall any memorable guest experience or an amazing review that a guest left for your listing?
It's a bit rainy here as well! 😍 Unfortunately we haven't seen the fall colors yet in Toronto here. But hopefully we are getting there soon! 🍁
That's my turn guys. I'm a supehost finally! woohoo I didn't expect this so quick but I guess we worked had with my wife. We really focus on cleaningness and on the comfortable sleep, on quick answers to the guests and to the warm welcome with a huge smile. My thought is that we sell sleep and cleaningness. And that's what guests will remember at the end. They will quickly forget the decorations. We have 2 apartments in the center of Athens, Greece.
Hi @Ilias67 , Congratulations on your Superhost status 🎉 I saw your lovely comment on the big welcome thread and have moved it over to this new thread to personally welcome you 😍
It sounds like you and your wife have really prioritized what matters most to guests! Do you personally greet and welcome your guests when they arrive to the listing?
Thank you! When we get the chance yes, me or my wife
That's great to hear 😍 @Ilias67 !
Since you mentioned about prioritizing cleanliness and comfort for guests, 👉how do you handle the cleaning and management of bed linens and sheets? 👈
Looking forward to hearing your tips!