I am really disappointed from Airbnb as I been a host for almost 10 years and now my account is being suspended due to a few not perfect reviews from guests that only complain once they leave and don’t even give the opportunity the address their issues .
I have more then 1500+ completed reservation and their reviews that it always variants from 5 starts to 4/3, On average we have more 5 stars reviews then bad ones. Guests are stelling or breaking things and avoid to mention, we find out about only once guests complain.
I am seriously considering to stop working with Airbnb because of this as I’m not enjoying this anymore. Doesn’t matter how much we try to make the guests happy they always find something to complain about.
Airbnb is only looking at the guests and not supporting the hosts. Just to remind your Airbnb that your website is useless without the hosts providing the listings.
More and more I only find reasons not to continue and to stop hosting trough Airbnb.