Contacting a potential guest to let them know that you can accept their booking ,after refusing it.

[Lynda360]

I had an inquiry which I had to refuse now I find that I need to contact the potential guest to ask then a question

[Helen3]

If the booking inquiry hasn't expired just message then in the platform @Lynda360 

[Anonymous]

@Lynda360  It should still be possible to contact the guest through the original message thread and invite them to reserve.

[Sybe]

@Helen3 @Anonymous Thank you so much for helping out. 😃

@Lynda360 Did you manage to get it sorted in the end? If you need more help let us know!