Customer support complaint form

[AZ-Housing0]

I think if all of us put a request for airbnb to create a procedure to rate and file cases against bad customer support representatives then they will hear us. Here is a feedback link airbnb.com/help/article/1640/share-your-feedback-about-airbnb

Some customer reps are really good and should be rewarded, while others are horrible and should be out of platform. Let's do it guys. Let's send tons of feedback. In case you are lazy. I will put it here, so that you can copy paste: 

Please add procedures to rate customer support and those who get lowest scale to be out of platform. There is a procedure but it works in 1 case out of 20 now. Please also have a complaint form that will allow to replace any customer support agent that is not being helpful. 

[Jenny]

Hi @AZ-Housing0 

Sorry to hear that you've had negative experiences with Airbnb Support.

Is there any specific ongoing issues that you need help with?  The Community Center isn't a formal branch of support but I can give Support a nudge if you're waiting to hear from them.

I'll make sure to pass along the feedback you've given above.

Jenny