Hello everyone
As the year comes to an end, many of us...
Latest reply
Hello everyone
As the year comes to an end, many of us reflect on how the last 12 months have gone. Whether it was full...
Latest reply
Hello everyone 👋
As the year comes to an end, many of us reflect on how the last 12 months have gone. Whether it was full of ups, some downs, surprises or interesting meets, I think it’s safe to say we’ve all had yet another big year. ✨
With that in mind, I’d like to invite you to look back on 2024 together: can you think of one word that encapsulates the past year for you?
Looking forward to reading all your words of choice! 😃
Wishing you all the best,
Rebecca
As I am new. It gives me more confidence beating a Host.. Hope the new year gives me more booking
As I am planing to expand..
'Confidences '
Thanks
Mubarak
@Mohamed-Riyas0 That’s amazing to hear you’re feeling more confident as a host! What’s been the key factor that boosted your confidence this year as you started hosting?
Enlightening!
(My first year hosting 😀 )
Congratulations on your first year as a host, @Tim4418! 🎉
If you had to pick one hosting lesson that has surprised you the most over this time, what would you say that was?
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The different ways people react.
Some people run the heating 24 hours a day, some don't
Some people leave a mess (uneaten food for example), some tidy up
Some people leave a great review, some people say nothing.
But it's all a learning curve!
Rewarding
@Jim2476 That's a great note to end the year on! Which aspect of hosting have you found the most rewarding this year? 🌟
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Impressive
Hi @Michael9425, it certainly sounds like you had a fantastic year! Is there one standout impressive aspect that you could share with us? 😃
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Challenging.
Not the guests, not the cleaning & learning curve- the problem is, AB&B uses algorithms to sort out categories.
Our building looks just like the picture of a dome, in categories, but was rejected twice, until I pestered the help chat relentlessly.
We are 1/4 mile from the C&O National Historical Park, 2 miles from Antietam Battlefield (also a National Park) 10 miles from Harpers Ferry National Historical Park, & 48 miles from Gettysburg National Military Park Museum. There are no concrete criteria for “how close to a National Park does the rental need to be, to be in the National Park category”.
I am in the process of relentless pestering, again. No one should have to do that. The help desk shouldn’t have to endlessly work to correct the malfunctioning algorithm.
The algorithm just doesn’t work.
AB&B needs to either improve it, or find another way to put properties into categories.
Biggest Lesson: Have Patience and Think customer service
Thank you for sharing this @Mo-Oni0, Would you mind sharing a bit more about the situation you were facing where you had to be more patient, and how it helped you develop your customer service skills?
Looking forward to hearing more about your experience 😊
Hello @Mike-And-Jane0, great to see you participating in this thread! Do you have any hosting projects planned for 2025?
Looking forward to hearing from you 🌟
@Paula Probably not I am afraid. Current plan is to buy a smallish house so there won't be space