Do hosts get paid when guests use vouchers?

Tracey162
Level 2
Llanybydder, United Kingdom

Do hosts get paid when guests use vouchers?

Hi I would like to use a super host voucher. Does the person who's property I'm booking get paid when using a voucher? 

4 Replies 4
Emilia42
Level 10
Orono, ME

@Tracey162 

Yes. The host has no idea what is being used to pay for the reservation. Payment details/vouchers are between you and Airbnb. 

@Emilia42 

Hi,

I'm a new host and I'm trying to understand if all is ok with a reservstion request from an Ukrainian refugee.

She says she booked using the code of the voucher received from airbnb.org.
Anyhow, when I was about to accept the booking, I realized that under "potential earnings" appears 0€, while I fixed a price - even minimum - for the rent of the apartment. Is it normal for me to see 0€ and then I will be paid regularly by airbnb.org or is something wrong?
I tried to ask several members of Airbnb.com support both via chat and by phone but no one could give me an answer so far.
I really hope to be able to find an answer in the community especially because this woman is waiting for my answer of the booking confirmation.

Thanks in advance for your feedback.

Paola1715

Hi @Paola1715 

I'm sorry, I do not know the answer to your questions as I am not familiar with Airbnb.org. 

Maybe  @Susan208 or @Sybe would be able to help you?

Hi @Emilia42 ,

Thanks a lot for your quick feedback.

I forwarded my request to Susan.

In the mean time, I received from Airbnb the following message:

 

" Xxxx would like to stay at your home in the days 16 may-12 june for 0,00€.

If you do not accept o if you reject, this period will be kept blocked"

 

Why this happens?? Can airbnb arbitrarily block my calendar? What wold be the reason?

Thanks again.

Regards.

 

Paola1715