Good evening The guest came to the house with more than 5 persons and is no room for the extra people what can I do in this case

Graciela65
Level 2
Organos, Peru

Good evening The guest came to the house with more than 5 persons and is no room for the extra people what can I do in this case

The guest came  to the house with more than 5 people it is no room for the extra persons, what can I do in this case.? 

1 Reply 1
Elena87
Level 10
СПБ, Russia

@Graciela65 

 

https://www.airbnb.com/help/article/1515/what-should-i-do-if-my-guest-brings-extra-people

 

If you’re unable to accommodate the larger number of guests, let your guest know that your place isn’t the right fit for their group size, and ask them to cancel their reservation. They’ll be refunded according to your cancellation policy

 

That's the booking policy in italics above, either ask the booker to cancel or you can let the booking stand with surplus guests to go elsewhere but you should consider what is likely to happen next with guests conduct.