Hello top contributors!! thanks in advance, do any of you know the answer to the above? I've messaged AIRBNB help, and have not received answer.?? thank you--- .
If a guests tests positive for COVID-19 during their stay with me, and decides to stay & quarantine. Does AIRBNB have the right to override my house policy & permit the guest stay @ no charge?
Your listing will be deactivated, and upcoming reservations will be canceled.
2. Once it’s safe for your guest to leave your property, we require that your space be thoroughly cleaned.
@Alex1485 I don't personally have any more information about this than what Airbnb has shared, which is quite vague. But on the specific question of whether Airbnb can force you to extend a guest's booking without charge - there is nothing in the Terms of Service that permits this. I think it's going to come down to what your jurisdiction's quarantine laws are.
OMG, this is like bedbugs expect 100x worst. I can see it now . . .
Guest to Airbnb: "I stayed at XX place last week and I got a sore throat 2 days into my stay."
Airbnb to Host: "We have to take the precautionary step of deactivating your account and all future reservations for the month have been canceled. Good luck."