Help

Larry369
Level 1
Peoria, AZ

Help

Can someone help. I have a Paris reservation in August and Air France has cancelled my flights(which is probably a good thing as I didn't want to travel anyway). I can't seem to get ahold of anyone at Airbnb to discuss a full refund. Does anyone have any advise?

4 Replies 4
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Larry369 why have you posted this twice? I refer you to my previous answer to your other post

Ian-And-Anne-Marie0
Level 10
Kendal, United Kingdom

@Larry369 

Now we can see whats happening.. You don't want to travel - so you want to cancel and make the Paris host liable. This is no Covid-19 cancellation its just selfish greed.

https://community.withairbnb.com/t5/Help/Airbnb-applied-host-penalty-on-a-COVID-19-impacted-cancella...

Debra300
Top Contributor
Gros Islet, Saint Lucia

@Ian-And-Anne-Marie0,

Wow, I just checked Kayak.com, and a roundtrip flight from Phoenix to Paris on AA is as low as $680USD.  Where's my darn passport???  There's a creme brulee calling my name! 

Don't just believe what I say, check the Airbnb Help Center

@Debra300 

Exactly. No travel restrictions in place.

 

Airbnb’s Extenuating Circumstances used as an excuse for the Covid-19 EC, never included ‘not wanting to travel’ as an extenuating circumstance.


A certified death or imposed travel restriction are extenuating circumstances. A change of mind, isn’t.