Hi

Ay3
Level 1
Manchester, GB

Hi

I have received and email from Airbnb and trying to reply through the email but my emails are not sending how can I respond to their emails?

2 Replies 2
Roberta2
Level 10
London, United Kingdom

Hi @Ay3 

WQhat kind of email?
From Airbnb, about Airbnb, or with information about a booking, and you are trying to answer to a guest?

Sorry, your question is quite vague. Can you post images?

thanks

 

Sarah977
Level 10
Sayulita, Mexico

@Ay3  Many of the emails you receive through Airbnb are simply notifications that you have a message in your Airbnb inbox. They may have the first few lines of the text in the email or the entire message, if it's short, but the email can't be replied to, it is simply a notification. If you go to your hosting account, you should see the message under "messages" or in your Inbox and can then reply to it through the site.