@Randy489 this is exactly what is currently happening to me. I am now hacked daily. Also get foreign push notifications and alerts and get payments diverted and my email address changed. I have made contact with the service desk countless times over the past 3 weeks. They simply come back every time and say I must change my password. I have over the past two weeks
- reset my iphone completely
- installed a brand new hard drive on my laptop
- spent so much money on antivirus and malware detection software
- had my work security team look at my devices
- changed my password every time the account take-over happened to a pw I have never used before
- changed my email password and added 2FA
- now have pws for Airbnb and my gmail stalled in a password vault with 3 factor authentication.
and it’s STILL happening. What is really disappointing is that Airbnb doesn’t take this seriously.
@Catherine-Powell, are you aware of what is happening to hosts and how we are being exposed? I am a super host and have worked so hard for my all star rating, but I feel I am not protected AT ALL by Airbnb. I have lost so much faith in the brand. I am now at a point where my account has been suspended and payouts halted while they investigate the matter so I can take no bookings and do not come up in search results at all. But I agreed to it because my nerves can’t take the takeovers any more.
is it possible to understand how and why this is happening and what Airbnb is doing about it??? . It makes me deeply concerned about Airbnb’s security systems.