@Lily203 "You give me the impression you are being paid by airbnb to make these responses. I don't think you are referring directly to what Airbnb has put out publicly."
Every so often there is a host who posts here on the forum for more or less the first time who makes these rude accusations because another host gave them an answer which reflects the reality of dealing with Airbnb, instead of an answer they would have preferred.
The other hosts who take time to try to answer posts here do not work for Airbnb. We are just hosts, like you, who may have learned either from our own experience, or from reading about other host's experiences, what we can expect from the platform.
Airbnb's so-called security deposit and host guarantee and all that is smoke and mirrors. They put hosts through endless hoops to try to collect money for damages and it is often completely unsuccessful. You can't believe Airbnb's PR and it's best to just realize they are a listing service and don't come to hosts' rescue.
They will characterize obvious guest damage as "normal wear and tear" and wiill never pay you replacement value.
You should have a fund set aside for repairing and replacing small items, and have your own short term rental insurance to cover anything major.
This is not to say you shouldn't try to pursue payment for guest damages, just that you need to understand the reality of how much to expect.
And you have to be practical- if you are in the hospitality business, you can expect to have ruined sheets and towels from time to time, some furniture damage, broken dishes, etc. that you won't get compensated for at all. It just goes along with the business of hosting.