How do I not accept 3rd party reservations?

Christina989
Level 1
Wallingford, CT

How do I not accept 3rd party reservations?

Hello fellow Hosts.

I've been hosting since Sept 19. So I am still green to this. Is there anywhere on my profile,  I can state, a button to turn off, or something???   I no longer want to accept 3rd party reservations? Long story short, they are a waste of time & money for me. 

Thank you,

Chris 

2 Replies 2

@Christina989  There's no special account setting for this, because third-party bookings (aside from registered Work accounts) are against the rules. If you receive such a request, decline it on this basis, and ask that the person who will be staying book directly from their own account.

 

And obviously, don't activate Instant Book.

Jennifer1421
Level 10
Peterborough, Canada

@Christina989  - as @Anonymous has indicated.

 

If you DO use instant book, what I've found works rather well (though not every time):

 

I have a blurb in my house rules that states that 3rd party bookings are in contravention to Airbnb's Terms of Service (Section 14), I then say that we don't accept them.

 

In my "pre-approval" message (under booking settings/guest requirements), I've written the following:

"  **Note: reservations made on behalf of someone else violate Airbnb's terms of service. Please do not continue if you will not personally be staying."

 

Since doing this, I've only had one person try it on. It was someone who didn't meet all of my IB requirements, so he was trying to request a place for some of his work crew. Maybe he thought it didn't apply to him. He was very upfront about who would be staying, if I accepted the booking. I declined, and directed him to the "Airbnb for Work" link.

 

I haven't had anyone instant book since putting the text in the pre-approval message, but it has happened. I simply let the booker know that it violated the terms of service, and that they would need to cancel. Obvs, I let them know that I'd be happy to host whomever...they just needed to book with their own account.