I had a women request a last minute booking for 1 night. She said she had a service dog and they were both exhausted. The request came in around 6:20 pm. She said she could be here by 7:30 p.m. I told her that she could come and I would be ready. She was so thankful and seemed genuine. As I went to check her profile, it said awaiting payment.
I messaged her back and told her as soon as she made the payment to AirBnb I could confirm her stay. She asked for my address, which I texted to her. I never heard another word. Since no payment was ever made, and no guest ever showed up, how should I proceed?