How to review? What would you do?

[Laura2592]

We have a couple staying with a baby. We don't allow infants. I'm super worried as our place is not safe for a little one. 

The only reason I know is because the internet went down temporarily and they asked for instructions to reset. After giving them the guest responded that they will try it after the baby wakes up. Uhhh what baby?? Later it was obvious on the Ring that a small baby is indeed there. 

Reservation is until Monday.  It's Saturday.  They checked in yesterday.  

What should we do? I don't relish throwing a family into the street but I'm really concerned about safety and they did not disclose that they were bringing an infant.  

I'm just so tired of dishonest guests.  

[Lorna170]

@Laura2592   I spoke with my insurance broker the other day, and mentioned your predicament.  He said that you should have an attorney (or your insurance company) provide you with a disclaimer letter that you can send via the platform (tracking/proof) to any future non-abiding guest, advising them that as they have flouted the house rules, they will not be covered in the event of an accident, and you will be held harmless and may not be sued in the case of such an event.  It doesn't stop them from being stupid or careless, but you can protect yourself from their actions.

I provide my guests with a detailed rental agreement that has protective language in it for my liability in the event of accident or misuse. Under the NC State law, providing payment for the premises implies consent, no signature required, as long as I have proof that the contract was delivered to the guest; so the door access code is in the contract!  I have not researched to see if Maryland has similar contractual language -- speak to your attorney!