One of my recently checked-out guests (2) was great with communicating their plans with me as well. However, they informed me that they were unable to find a dishcloth to do dishes (I leave one by the oven as well as extra in a drawer next to the kitchen sink and a refillable dish wand in the sink), so they used and stained a few of our facecloths. Also, they broke some glass and discarded it in our garbage mixed with food discards and recycles. It is part of our house rules to follow sorting instructions, which I have posted on our fridge door) and I wasn’t informed that broken glass was placed in there. Cooked lobster shells were also a part of that mixture, which did leave an unpleasant smell, but I luckily have a day blocked between stays and was able to get the smell out before the next reservation.
Any recommendations on how I should review this guest or what start rating you’d give?