I am human test sucks - "security check"

Nina372
Level 1
Asheville, NC

I am human test sucks - "security check"

This is ridiculous! To have to go through all of this just to log in! It's the DESIGN of the security check itself that is RIDICULOUS!!!! As others have said, our time is precious, and I have never had to run through something TEN TIMES! Which I did THREE TIMES total and it still would not let me in. I know the sound of drums when I hear them! I just complained on the customer service line, but this is a major tech stupidity, not to mention discriminatory. If I were elderly, I would NEVER be able to get through this. As it is, I've got ADHD and it was hard on me too! I assume AirBnb would like customers. We have to be able to log in, you know? 

2 Replies 2
Marie8425
Top Contributor
Buckeye, AZ

 @Nina37

I am sorry your experience was frustrating.  I know frustrating but keep in mind this isn't something personnel between you an Airbnb.  Airbnb may not have the perfect answer yet, but we are still figuring the computer activity out.

Thanks. You'd think they could hire tech people who have common sense to design these things!