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I got scammed by a host and Airbnb support won't even look at the case

‎28-08-2020 01:14 AM
Chester31
Level 2
SF, CA
‎28-08-2020 01:14 AM

I got scammed by a host and Airbnb support won't even look at the case

Has anyone got any traction with AirBnb support? Seems like they have virtually shut down the whole team. I've been waiting 54 days for them to get back to me after being scammed by a host...

‎28-08-2020 01:14 AM
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1 Reply 1
‎28-08-2020 03:33 AM
Sarah977
Level 10
Sayulita, Mexico
‎28-08-2020 03:33 AM

@Chester31  Yes, their customer service has been reduced to almost nothing. Be persistent, that's all I can suggest. Almost no one, be they hosts or guests, is getting timely responses, if they get a response at all. It's an absurd way to run a company.

‎28-08-2020 03:33 AM

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