Hi Hosts,
I have a long term guest who slams doors. He has been requested twice to consider our other guests and he has not even responded to our request in writing or changed his actions. Last night we firmly asked him again in writing to refrain from slamming doors, particularly after 10.00pm at night when others are already in bed. He did respond this time with a threat to give us a bad review.
Is there some way I can avoid receiving this intended bad review, I am a super host. if I do not review him when he leaves in a few days, does that mean his review will not be recorded on my listing?
Your thoughts please would be helpful.
Thanks