Increased number of cancellations

[Mike78]

In the last two months we've had many many more bookings where people have canceled.  These are not necessarily last minute cancellations, but we've had more cancellations for even long-term bookings in the last 2 months then we have in the previous five years of hosting.  I am just curious if others are seeing the same effect.  We have a liberal cancellation policy that does not penalize guests.  I know that sometimes people find a way to 'game' the system and I'm wondering if there's something that I don't see happening here.

[Mike-And-Jane0]

@Mike78 I wonder if it has anything to do with a global pandemic leading to significant death and unemployment?

[Mike78]

That is my assumption.  However I was looking for insight from others who may be seeing a similar phenomenon.

[Alexandra199]

Hi @Mike78 I think people are in dream mode when it comes to booking and then they change their mind because of covid19. I would set a strict cancellation policy if i were you and this at least makes them think long and hard about whether they really intend staying with you.