Hello Airbnb hosts ~
I am a new host (since end of April) and expecting my 8th guest/booking this weekend. My "Instant Booking" is turned on and I'm a bit confused how it works. I understand there are advantages and disadvantages to "instant booking" but it's not clear to me what exact the advantages are.
In most bookings so far, I have gotten a "request to book" or "inquiry" from the guest first. Then Airbnb asks me to "accept" or "decline". I must say - I find it very helpful when the guests introduce themselves, state why they are traveling/staying at your place, so that I can anticipate their needs. I have only declined two guests so far: one was a rather rude woman who wanted to stay here with her husband and 3 children (3, 5, & 12) when my listing clearly states there is one queen bed, a couch, and "not suitable for children under 12" due to pond, pool, electric cattle fence, etc. The other was a request to have a baby shower in my yard, and book 2 nights around - but it was too short notice and leaving me too little time for cleaning between guests.
Four times I suddenly got an "instant" booking. I think it's generally fine, and I've never declined a guest because they are new to Airbnb and have no reviews (as long as they are "verified") - but I can see how it could be a nightmare - for instance, if the woman with the 3 small children "instant booked". Clearly a huge liability if the parents didn't keep constant track of their children!
In a nutshell, it seems Airbnb only asks me to accept or decline a guest if they inquire or have a question first. Is that correct? I'd appreciate your feedback on whether instant booking is a good idea, bad idea, or potential for a nightmare!
Thanks!
Susan
