Lack of insightful information

Lack of insightful information

Just wanted to vent and see if any other hosts are frustrated by the lack of insightful data on the dashboard.

 

I wrote to Airbnb to tell them that the following data points are wrong on my dashboard:

 

- July number of nights booked is correct at 29 but I am showing 3 unbooked nights, making July have 32 days 🤔

- July occ rate is incorrect
- Aug nights booked & occ rates are incorrect
- Aug expected earning incorrect
but Sept looks ok for now & I have no bookings past then

 

This is their response :

Upon further investigation, we've found out that this is a known bug here in Airbnb and our engineers are already working to fix it. Hopefully, it won’t take too long to resolve it.

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So it seems that they acknowledge that most of the data points are incorrect.  I am baffled how they can fob us off which such a poor dashboard.  I am assuming that seasoned hosts have an alternative system running or just ignore the data?

1 Reply 1
Mike-And-Jane0
Level 10
England, United Kingdom

@Nicky200 our dashboard no longer has any information in it! I think that is better than wrong information.