Last minute changes

Last minute changes

Hi,

I have a guest arriving today that has now added an extra person which is fine but now wants to change the booking from 21 nights to 4 nights with 2 people and 3 nights with one guest . I have accepted the change as we are new and don’t want negative reviews but she has not added the additional single guest days I’m so confused on where I stand we have lost a lot of money in the booking and Adobe would be very welcome 

thanks Kelly 

1 Reply 1
Colleen253
Level 10
Alberta, Canada

@Kelly1538  When you receive a change request, you have the ability to approve or deny it, and also make changes to it.


https://www.airbnb.ca/help/article/913/how-do-i-change-a-reservation-for-a-place-to-stay

 

As a new host it’s a good idea to spend time in the resource center reading up on how things work.