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Login problems

Answered!

Login problems

Airbnb no longer recognises my password, so when I try to log in, I click on forgot password.  The log in page says that it has sent me a reset link, but it doesn't.  So I can't reset my password and I can't access help because I need to login first.  There is no phone number to call.  Am I the only person who thinks Airbnb is utter crap?  You may detect from my language that I am extremely frustrated.   I am on holiday with airbnb bookings and I can't get onto the website. 

Top Answer
Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Steve2429, I'm sorry to hear about this. I can't see your location on your community profile but here's a list with all the Airbnb phone numbers https://community.withairbnb.com/t5/forums/v3_1/forumtopicpage/board-id/Community-Help-EN/page/1/thr...

 

I hope everything gets sorted out for you.

 

Quincy 

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2 Replies 2
Quincy
Community Manager
Community Manager
London, United Kingdom

Hello @Steve2429, I'm sorry to hear about this. I can't see your location on your community profile but here's a list with all the Airbnb phone numbers https://community.withairbnb.com/t5/forums/v3_1/forumtopicpage/board-id/Community-Help-EN/page/1/thr...

 

I hope everything gets sorted out for you.

 

Quincy 

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Please follow the Community Guidelines // Volg de communityrichtlijnen

Hi, I am having a similar problem. Many thanks