Hello everyone!
Welcome to the Community Center! I'm @Eli...
Latest reply
Hello everyone!
Welcome to the Community Center! I'm @Elisa , one of the Community Managers for our English Community Cent...
Latest reply
Our first guest checked out at 11am. Everything was great. Our next guest is checking in at 4pm. I'd like to leave a review for my first guest. Is there a time lag before I can do so? Trying to find out the answer to the site is like being caught in a circle of hell. I read that I go to my Profile, Reviews but there nothing pops up that I can write about for my guest. Yes, I am logged in as a Host. The only reviews that I see are the ones that I wrote as a Traveler. Does a guest have to initiate the Review process? Also, my profile says I've been hosting since 2016, which is not true. I've only been a host for a week, but I have been a Traveler since 2016.
Any suggestions would be truly appreciated.
Thanks in advance!
You will get an email when the review period opens, and you can leave a review at that time. Lately, the review period has opened and the email sent 5 hours or more after checkout.
Awesome! Thank you! Too bad, that's not listed on the Help site (at least where I looked). I really appreciate your response.
Best,
Kevin
You will useally receive invitation to write a review within approx. 5 hours after latest check-out time After that invitation, buttons to do so will also appear in several place, f.e like in "list of reservations", "Inbox" and in the review section of your account:
https://www.airbnb.com/users/reviews
Your profile says you joined Airbnb since 2016 (which is true)
Thank you. The email actually came in 2:59 hours after the checkout time. I thought I was doing something wrong as I couldn’t see it before. Cheers!
@Kevin2172 When you have an Airbnb account, it doesn't distinguish between when you started using it as a traveler and when you became a host. You've been a member of Airbnb since 2016, period.
I cannot seem to be able to reply to my guest reviews, has something changed?