New here! Need your help
15-10-2021
12:56 PM

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15-10-2021
12:56 PM
New here! Need your help
Can i deny an instant booking
How do I refund a booking that canceled? Must they cancel by a certain time before check-in to be entitled to a refund
When do I see deposits with instant booking? At same time or upon check-in? Or some other time?
15-10-2021
12:56 PM
2 Replies 2
15-10-2021
01:28 PM

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15-10-2021
01:28 PM
Yes you can cancel an instant booking by saying you are not comfortable with the guest. I think you can do this up to 3 times.
Refunds for guest cancellations depend on your cancellation policy
You will see money for a stay released the day after check in. It can take up to 30 days for your first payout after which it should get to you within a week
Your questions suggest you may need to do some more research on how Airbnb works......
15-10-2021
01:43 PM

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15-10-2021
01:43 PM
Hi @Paul7778
Do have a look at the Airbnb Help website as it covers most of your questions and many more about the basics of managing your listing.
I would always advise new hosts not to use IB so you can learn to screen out bookings that don't work for your listing .

