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Winter Release Q&A with Airbnbโ€™s Christy Schrader

Winter Release Q&A session

New to the Community Center? Introduce yourself here โ€Œ๐Ÿ‘‡

Bhumika
Community Manager
Community Manager
Toronto, Canada

New to the Community Center? Introduce yourself here โ€Œ๐Ÿ‘‡

Hello everyone! ๐Ÿ˜Š

Welcome to the Community Center! ๐Ÿ‘‹  I'm @Bhumika , one of the Community Managers for our English Community Center along with my lovely team members @Quincy @Paula @Rebecca  and @Elisa  and we are thrilled to have you join us.

Let's kickstart this thread with a little about us Community Managers:

@Quincy : I'm from the Netherlands ๐Ÿ‡ณ๐Ÿ‡ฑ I have been on the Community Center for 6+ years, and have been an Airbnb Host myself. I love cycling๐Ÿšฒ, playing footballโšฝ, and travelling๐ŸŒ . I love how dynamic and diverse the Community Center is as we meet Hosts from all around the globe. 

@Bhumika ๐ŸŒ I was born in Gujarat, India ๐Ÿ‡ฎ๐Ÿ‡ณ , and shifted to Toronto, Canada ๐Ÿ‡จ๐Ÿ‡ฆ last year! ๐Ÿ“ท I recently realized my love for photography and aesthetics. I love to capture mundane life and candid pictures. ๐ŸŒ† When I'm not working, you'll find me binge-watching thriller movies or exploring history.

@Paula : I am from Colombia ๐Ÿ‡จ๐Ÿ‡ด and currently living in British Columbia, Canada ๐Ÿ‡จ๐Ÿ‡ฆ. I have a passion for Latin American culture (I love to dance ๐Ÿ’ƒ) . I've had the opportunity to visit around 20 countries ๐ŸŒŽ and plan to visit many more. In my free time, I enjoy outdoor activities, especially mountain biking ๐Ÿšฒ and hiking ๐Ÿ”.

@Rebecca : I'm from Cardiff in Wales originally but being a military child and a veterans spouse, I've travelled and lived in a lot of different places in the UK and Europe. I'm an environmentalist ๐ŸŒฟ and like to minimise my impact on the planet ๐ŸŒŽ as well as volunteering in my local community.  I love sea swimming ๐ŸŒŠ yoga on the beach ๐Ÿง˜โ€ and I'm a children's yoga instructor too! ๐Ÿ™Œ 

@Elisa : I was born in Italy ๐Ÿ‡ฎ๐Ÿ‡น and as a lover of unique experiencesโ€”from exploring the streets of Rome๐Ÿ‡ฎ๐Ÿ‡น , Paris ๐Ÿ‡ซ๐Ÿ‡ท, and Toronto ๐Ÿ‡จ๐Ÿ‡ฆ to appreciating timeless art and cuisineโ€”I'm here to blend the old with the new. 

 

Now it's your turn! Tell us a bit about yourself. Where are you from? And is there something special about the location of your accommodation that you'd like to share?

Looking forward to getting to know you all!

Warm regards,

Bhumika

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3,482 Replies 3,482
Susan-Jane-Mcgregor0
Level 2
Waikato, New Zealand

Hello , Iโ€™m Sue from the Waikato area in New Zealand. Iโ€™m very new to hosting through Airbnb. Still finding my way. 

Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hey @Susan-Jane-Mcgregor0 ๐Ÿ‘‹

 

We're so happy you're here and this will be a great space for you to get support from experienced hosts!

 

We reached out to Hosts just like you in this thread - New Hosts: How do you feel about starting your hosting adventure?  

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Hola! I'm Abigail from the Philippines. I just started my listing just today. Located in Quezon City. I hope I can gain support to all of you here in the community. All the best!

Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hey @Abigail379 ๐Ÿ‘‹

 

Congratulations and a huge welcome to the Community Center! It's great to have you here with us.  It's fantastic that you just started your listing in Quezon City.

 

We're here to support you on your hosting journey. Is there anything specific you'd like to know or any challenges you're facing as a new host? 

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JaNyce3
Level 2
Pueblo, CO

Hello everyone. Hailing from Pueblo Colorado. Literally just started with AirBnB less than a month ago. Connected with an ambassador who has helped me out a lot. Doing alright. Currently hosting a guest for 10 days. Using Smart Pricing and extended stay discounts. 

Paula
Community Manager
Community Manager
Port Moody, Canada

@JaNyce3, we are very glad to have you here ๐Ÿ˜Š

 

As a new Host, you might have some questions or comments, so please feel free to start a โญ New conversation here,  asking any questions you have. I am sure our lovely Hosts will be more than happy to share their opinions.

 

Regards,

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Leandra-Fortunata0
Level 1
Faro, Portugal

Olรก! Sou a Leandra, a tua anfitriรฃ apaixonada em Faro, no coraรงรฃo do maravilhoso Algarve!

Tenho o prazer de oferecer uma propriedade incrรญvel com 4 quartos, todos pensados para proporcionar uma experiรชncia inesquecรญvel. Trรชs dos quartos tรชm casa de banho privada, cama de casal e ar condicionado, perfeitos para garantir o mรกximo conforto para dois hรณspedes. E para quem procura ainda mais espaรงo, o quarto maior conta com uma cozinha completa, casa de banho privada, uma cama de casal e um sofรก-cama, sendo ideal para acomodar atรฉ 4 hรณspedes de forma super confortรกvel.

 

Sinto uma imensa alegria por fazer parte da comunidade Airbnb e por ter a oportunidade de receber pessoas de todo o mundo! Adoro receber hรณspedes e garantir que cada detalhe da sua estadia seja perfeito. Desde dar recomendaรงรตes especiais para explorar Faro atรฉ criar um ambiente acolhedor, ser anfitriรฃ รฉ a minha verdadeira paixรฃo. Nรฃo hรก nada que me deixe mais feliz do que ver os meus hรณspedes a desfrutarem ao mรกximo e saรญrem com memรณrias inesquecรญveis.

 

Mal posso esperar para te receber no Algarve e partilhar contigo este cantinho especial de Portugal!

 

Google Translation added by Community Manager:  

Hello! I'm Leandra, your passionate hostess in Faro, in the heart of the wonderful Algarve!

I am pleased to offer an incredible property with 4 bedrooms, all designed to provide an unforgettable experience. Three of the bedrooms have a private bathroom, double bed and air conditioning, perfect for ensuring maximum comfort for two guests. And for those looking for even more space, the largest room has a full kitchen, private bathroom, a double bed and a sofa bed, making it ideal for accommodating up to 4 guests in a super comfortable way.

 

I feel immense joy in being part of the Airbnb community and having the opportunity to welcome people from all over the world! I love welcoming guests and ensuring that every detail of their stay is perfect. From giving special recommendations for exploring Faro to creating a welcoming environment, being a host is my true passion. There is nothing that makes me happier than seeing my guests enjoy themselves to the fullest and leave with unforgettable memories.

 

I can't wait to welcome you to the Algarve and share this special corner of Portugal with you!

 

Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hi @Leandra-Fortunata0 ๐Ÿ‘‹

 

Your property in Faro sounds amazing. I'm glad to hear that you're passionate about being a host and creating unforgettable experiences for your guests. Can you tell me more about your hosting experience so far? Any memorable moments or tips you'd like to share?

 

Did you know? We also have a Portuguese speaking Community Center?

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Gavin253
Level 2
Narromine, Australia

Hi. Iโ€™m Gavin, a superhost from country NSW Australia. Iโ€™m passionate about Airbnb though getting a little disillusioned with Airbnb policy on guests who sneak in extra guests. As a host it was great when deposits could be charged. But when they took that option away it means that if a guest sneaks extra people in, hosts have no option if the guest then refuses to pay the additional guest charges. This is even when your rules specifically preclude this. I know this and have it in writing. Itโ€™s very disappointing that hosts and Superhosts are not supported in these instances. 

Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hello @Gavin253 ๐Ÿ‘‹

 

Sorry to hear you're a bit frustrated with Airbnb policies. Have you reached out to Airbnb support and shared your feedback

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Indeed I have. And their response is as I indicated. Twice. If the guest does not agree to pay the fee, there is nothing they can do. If they brought back security deposits it would resolve the issue. Right now guests who break the rules will get away with it. Thatโ€™s Airbnb policy as stated to me by an Airbnb Resolution Center Ambassador. I can provide evidence of that. 

@Rebecca I had even put it in my guest rules which the guest accepted. And they were reminded twice in writing of those facts. Despite that, the policy of Airbnb as stated by the Resolution Center Ambassador, is that if the guest does not agree to pay, nothing can be done. It is a huge loophole. And not at all helpful to hosts or super hosts. I hope all of the hosting community sees this and acts. Because right now, we are unprotected. And as I said, I have it in writing. 

Latisha21
Level 2
State College, PA

I'm from Alabama, USA. Currently living in Pennsylvania, USA and I enjoying hosting! Soon to be a supportive co-host as well. 

Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Latisha21, welcome to the Airbnb Community Center, and thank you so much for your introduction!

 

Itโ€™s great to hear you're considering becoming a co-host. Have you signed up for the official Airbnb co-hosting program? ๐Ÿ˜Š

 

Keep us posted!

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Yes, I am a part of it. Thank you!