Nightly minimum not working

Betsy13
Level 5
Houston, TX

Nightly minimum not working

I can’t figure out why my minimum night settings aren’t working. I rent my house weekly during the summers. I have a 3-night minimum until June 10 and then I have a 7-night minimum requirement on my listing beginning June 11. I’ve gotten half a dozen requests about a stay for June 10-12 or June 9-12. I’ve tried to adjust the settings a million ways and it keeps allowing people to request a shorter stay over June 11. What am I doing wrong? 

2 Replies 2
Mike-And-Jane0
Top Contributor
England, United Kingdom

@Betsy13 you are doing nothing wrong. Sadly when you have a ruleset it only works on the days you set it. As such if someone starts a stay the day before the ruleset starts then the ruleset doesn't apply to that stay.

Hope this makes sense

Emiel1
Level 10
Leeuwarden, The Netherlands

@Betsy13 

 

Custom settings do not act as if there is a "wall around it ".

The values (like minimum stay) which are active on the check-in date are used for the total booking.

On June 9 and 10 your minimum stay is set to 3 nights, so a booking for 3 nights is allowed form those dates. To prevent having bookings going into your 7 nights minimum period, you need to limit the check-in and/or check-out day around the adjecent time period.