No customer service.

Jamie817
Level 1
Barnstaple, United Kingdom

No customer service.

I have a voucher given top me for a cancelled holiday due to covid that expires in December, but for some reason its been made inactive when using it to book somewhere.

 

-I messaged support in the app and was passed on to someone higher up but haven't received a reply to any messages in 21 days.

-I messaged twitter account but received bot response of sorry its been escalated.

-I rang them 3 times and they hang up on me soon as i mention voucher.

 

What should I do next?

1 Reply 1
Mike-And-Helen0
Level 10
England, United Kingdom

@Jamie817 hey neighbour!

 

Tweet again.