'Not able to leave a review

[Carolyn774]

Hello!  I am trying to write a review of a guest who just left & for the first time I'm getting a message that says I don't have permission to access.  Is anyone else having that experience?  Any insight to share?

Thank you!  Carolyn

[Normen0]

@Carolyn774  This has happened to me. I had to delete the app and reinstall. Sometimes there is just a glitch that is either on their end due to maintenance or on my end - updates or something just not clicking.  

[Carolyn774]

Thanks for the input, @Normen0!  I'm reluctant to delete the app since it carries all my history.  And the strange thing is that I get the same response when trying to submit the review through the airbnb website on my computer.  We're new at this & I'm wondering if there's a setting that I'm not aware of.