On help instead of waiting 5 minutes i now waiting 30 minutes!

Fabian207
Level 2
Warlingham, United Kingdom

On help instead of waiting 5 minutes i now waiting 30 minutes!

Airbnb send me the usual email to accept or decline a booking. I yjen discover a cancellation from someone I've never heard of! 

 

I'm feeling my goodwill is being abused & Airbnb is extracting the yellow liquid. I hope someone gets back to me I'm truly disgusted at your treatment of a loyal host!

1 Reply 1
Sarah977
Level 10
Sayulita, Mexico

@Fabian207  It's unclear what you are saying. You received a request and it got cancelled by Airbnb before you could respond to it? If that's the case, it was because something came up with the guest's profile. There was something fraudulent about theor profile or payment info, they had been reported for bad behavior or as a scammer, etc.