Hello!
On one of my las trips, the host shared with me contact details after accepting the booking. My host was french and I use the app in Spanish... the issue was that the number got translated! So instead of calling a number that ended in 29 the app told me to call a number ending in 24..... I never reached my booking!
I reckon there is a specific field in the app to "contact host" but who would have imagined that the number was modified on translation.
Do you know if there's a procedure to raise issues related to bugs and if there's any kind of coverage or refund policy for this case?
Thanks!