RESOLUTION CENTER

[Ashveta-Uma0]

Reservation I'd: HMT5HRMWEZ This guest had booked my place and they were partying there.they were creating alot of issues and I had to call airbnb team to tell the guest to move out.i told the customer support team to cancel the booking and refund the guest as I dont wanted a issues happen .once the reservation was canceled the guest checked out. Where in later I discovered my tv was not work and there was a short circuit hence due to which the mother board of the tv got spoiled .I have already send all the documents and been awaiting for the update since a very long time but still I haven't received any response

Kindly help me @Brian @Airbnb 

[Emiel1]

@Ashveta-Uma0 

Did you follow the right procedure ?

What-do-i-do-if-my-guest-breaks-something-in-my-place