Recover cancelled account.

Den3911
Level 1
Poznań, Poland

Recover cancelled account.

I need to download recipes from account i cancelled, could you please help me to recover it?

Can you help here guys?

@Katie @Lizzie @Quincy @Nick @Liv  Thanks.

5 Replies 5
Katie
Community Manager
Community Manager
London, United Kingdom

Hi @Den3911 

 

Thanks for getting involved and posting on the CC. 

 

If you have closed your account then it's best to get in touch with Support as they will need to look into this for you.

 

I hope this helps 🙂

How can i get to the support page if my account closed and i cannot log in?

Katie
Community Manager
Community Manager
London, United Kingdom

@Den3911 if you click the link you should be able to access this page without logging in. You will need to let them know your (closed) account information, and then see what they are able to do for you 🙂

@Katie i cant see the option to contact support under link you provided. Plz see screenshot

http://prntscr.com/tal4ig

Katie
Community Manager
Community Manager
London, United Kingdom

Hi @Den3911 , it looks like you've already got a profile (the one you're using now) - you can log in using this in order to view the page.