Response time
08-05-2020
03:43 AM
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08-05-2020
03:43 AM
Response time
Hello Hosts!
Have you experienced slow response times by Airbnb? I have a 7 day rental that is waiting to receive the special offer I sent 4 hours ago. At this point I am losing revenue my guest wanted to check in this evening. Is there anything else I can do to get this rectified? I have called but they say this is turned over to their special teams.
Thanks for any advice.
jana
08-05-2020
03:43 AM
1 Reply 1
08-05-2020
11:12 AM
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08-05-2020
11:12 AM
@Jana938 - Airbnb just laid off 25% of their employees. There's a pandemic at large.
If you can fix your problem without asking for their help, I'd do that, perhaps by issuing a refund of sorts.
08-05-2020
11:12 AM
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