Responsibility airbnb

[Angela-And-Wayne0]

This is what the Airbnb  rep told me.

(415) 800-5959 this would be the best number to call if you’d like to cancel.
The rules for the virus don’t apply for June/July yet like wtf.. they don’t apply?? lol. And Airbnb holds the funds. if it was May then it would definitely be good to get full refund. But because it’s out in June/July I’m not sure, then the Airbnb rep told a guest to call me.. it’s not my responsibility. I don’t take credit cards and I don’t do transactions.. seriously Airbnb needs to figure this out.. 

[Angela-And-Wayne0]

I just want answers